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Custom Domain Setup

Connect your own domain to your PageMuse landing pages for a seamless brand experience. This guide walks you through setting up a custom subdomain that points to your PageMuse-hosted pages.

Overview​

PageMuse provides each organization with a unique subdomain in the format <your-org>.pagemuse.app. To use your own branded domain, you'll create a CNAME record that points from your custom subdomain (like pages.yourcompany.com) to your PageMuse subdomain.

Before You Start​

What you'll need:

  • Access to your domain's DNS settings
  • Your PageMuse organization subdomain (e.g., nike.pagemuse.app)
  • Write access to your domain registrar or DNS provider

Recommended subdomain formats:

  • pages.yourcompany.com
  • landing.yourcompany.com
  • promo.yourcompany.com
  • campaigns.yourcompany.com

Step-by-Step Setup Guide​

Step 1: Locate Your PageMuse Subdomain​

Your PageMuse subdomain can be found in your account dashboard:

  1. Log into your PageMuse account
  2. Navigate to Settings
  3. Copy your assigned subdomain (format: your-org.pagemuse.app)

Step 2: Access Your DNS Settings​

Access your domain's DNS management panel through one of these common providers:

DNS ProviderAccess Method
GoDaddyDomain Manager → DNS Management
NamecheapDomain List → Manage → Advanced DNS
CloudflareDashboard → DNS
Route 53Hosted Zones → Select Domain
Google DomainsMy Domains → DNS

Step 3: Create the CNAME Record​

Add a new CNAME record with the following configuration:

FieldValueExample
TypeCNAMECNAME
Name/HostYour chosen subdomainpages
Value/Points toYour PageMuse subdomainacme.pagemuse.app
TTLAutoAuto

Verification and Testing​

Step 4: Verify DNS Propagation​

DNS changes can take 24-48 hours to fully propagate. You can check the status using tools online at https://dnschecker.org.

Step 5: Test Your Custom Domain​

Once propagation is complete:

  1. Open your browser.
  2. Copy the URL for one of your landing page and open the link.
  3. You should see your PageMuse landing page.
  4. Verify the SSL certificate shows as valid.

SSL Certificate Setup​

PageMuse automatically provides SSL certificates for your custom domain.


Troubleshooting Common Issues​

CNAME Not Working​

Problem: Custom domain shows DNS error

Solutions:

  • Verify CNAME record syntax is correct
  • Ensure you're not using the full domain in the "Name" field
  • Check that TTL isn't set too high (keep Auto or under 3600 seconds)
  • Wait for full DNS propagation (up to 48 hours)

Advanced Configuration​

Custom CAA settings​

If you have set up CAA records for your domain, then you will need to add these records too or you can remove the CAA entirely. If you have CAA records on the subdomain, those will also have to be removed.

yourcompany.com. IN CAA 0 issue "pki.goog" yourcompany.com. IN CAA 0 issue "letsencrypt.org" yourcompany.com. IN CAA 0 issue "ssl.com"

High-risk domains​

If you are a popular website (Alex rank 1-1000), then we might need to do additional steps to verify your domain for security reasons. Please get in touch with us at [email protected] to set up the custom sub-domain.

Custom CDN​

If you have a custom CDN obfuscating the DNS records, then you have to clear the cache for us to validate your changes in DNS records.


Need Help?​

If you encounter issues during setup:

  1. Contact Support: Email [email protected] with your domain details

When contacting support, please include:

  • Your domain name
  • PageMuse subdomain
  • Screenshots of DNS settings
  • Any error messages received

Last updated: September 2025 | PageMuse Documentation Team